FAQs

What is the cost of admission?

What is the cost of admission?

Are there any age restrictions?

What types of games and activities are offered?

Is photography allowed?

Can I book the venue for filming?

Are there any dress code requirements?

Is there a waiver or release form that needs to be signed before participating in certain activities?

Are there any discounts available for military personnel or senior citizens?

Where are you located?

How can I stay informed of news and special offers?

Hours of Operation

When do I need to arrive?

What can I expect?

Can I reschedule my tickets?

I changed my mind, can I get a refund?

What happens if I don't show up for my scheduled ticket time?

Do I need to purchase tickets to enjoy food or drinks?

Does Electric Playhouse have a bar?

Is Food or Drink allowed in the game's areas?

What is Immersive Dining?

What can I expect in an immersive dining experience?

I want to have the room to myself for a private immersive dining experience.

What's on the Immersive Dining menu?

How do you handle dietary restrictions for Immersive Dining events?

What time should I arrive for my Immersive Dining event?

I’m running late for my immersive dining event, what do I do?

I need to reschedule my Immersive Dining Reservation.

I missed my scheduled time. Can I get a refund?

Are gratuity and tipping included in the Immersive Dining ticket purchase?

How many people can I bring for Immersive Dining?

Are walk-in tickets available for immersive dining events?

Is Immersive Dining suitable for children?

How long do I get the party room for?

How early can I arrive for my party?

Can we play before or after our party room time?

Can I bring in my own cake?

Can I bring in my own decorations?

Is gratuity included in the party package?

Is there a place to put presents?

What if I need to cancel a birthday party?

Can I bring my vape pen in to the venue?

Are there in and out privileges?

Is there ear protection available to purchase?

Where can I store my personal belongings during the show?

How do I book a Corporate Party?

How far ahead of time should I have my food selections into the Events Coordinator?

How far in advance do I need to book a Private or Corporate Party?

What if I need to cancel a Corporate Party?

What Customization Options do you offer?